The challenge
An engineering department was experiencing operational and financial difficulties.
The business faced several interconnected challenges, including strained client relationships, inadequate technical resources and outstanding project deliverables.
Addressing these issues required more than improving individual projects. The department needed coordinated action across its people, operations and client relationships.
The approach
Moein led the recovery effort, focusing on the areas affecting the department's performance.
The work involved:
- Addressing client relationship issues.
- Strengthening technical resources and delivery capability.
- Tackling outstanding project commitments.
- Improving operational management.
- Addressing the department's financial position.
The outcome
The department's operational and financial position was restored, and the business unit returned to a more sustainable footing.
The recovery demonstrated the importance of addressing the underlying causes of poor performance rather than treating individual symptoms in isolation.
Why this matters to your consultancy
When a business unit is underperforming, the underlying causes may extend beyond project management.
Client relationships, staffing, leadership, financial oversight and delivery practices all need to be considered when developing an effective improvement strategy.
Experience gained in a senior engineering management role.